Gadget Medics Privacy Policy
Effective Date: 02/19/2025
At Gadget Medics, we believe in a truly personal and caring approach to everything we do—especially how we handle and protect your personal data. With this commitment in mind, we provide this Privacy Notice to explain how we collect, use, disclose, and manage your personal data, as well as to inform you of any privacy rights you may have based on where you live.
1. Introduction
In this Privacy Notice, any reference to “Gadget Medics” or the words “we,” “us,” or “our” includes Gadget Medics, LLC and its related entities.
The terms “you” and “your” refer to individuals who visit the websites that link to this Notice or use any Gadget Medics products and services.
By “personal data,” we mean information that can be used to identify someone, whether directly or in combination with other details.
And this is truly or commitment to protect your privacy and ensuring the security of your personal information. This Privacy Notice describes how we collect, use, disclose, and protect the information we gather about you when you interact with our website, products, and services (collectively, the “Services”).
By using our Services, you acknowledge you have read this Privacy Notice and agree to our handling of your personal information as described herein.
2. Information We Collect
We may collect and process various types of information, including:
- Personal Information You Provide
- Contact Details: Name, email address, phone number, mailing address.
- Device/Repair Information: Device type, model, serial number, IMEI, or any other data necessary for repair or support.
- Payment Information: Billing address, payment card details (processed through a secure third-party provider).
- Credentials/Access Codes: If required for repair, we may temporarily collect device access codes or passwords, strictly for the purpose of providing requested services.
- Information Collected Automatically
- Log Data: IP address, browser type, operating system, and date/time of visits.
- Cookies and Similar Technologies: Session cookies, persistent cookies, and other tracking technologies to improve user experience, facilitate site navigation, and analyze site usage.
- Information from Third Parties
- Service Providers and Partners: We may receive additional information (e.g., shipping updates or device diagnostic data) from business partners assisting us in delivering or improving our Services.
3. How We Use Your Information
We collect and use your personal information for the following purposes:
- Providing Services
- Processing orders or service requests, diagnosing issues, performing device repairs, and communicating about repair status or shipping details.
- Customer Support
- Responding to inquiries, handling complaints, troubleshooting issues, and offering technical assistance.
- Payment and Transaction Processing
- Facilitating payments securely (through PCI DSS-compliant third-party processors) and verifying billing details.
- Improving Our Services
- Monitoring and analyzing usage trends to improve functionality, content, and design.
- Developing new products, services, and features based on user interactions.
- Marketing and Promotional Communications (Where Lawful)
- Sending occasional newsletters, special offers, or updates about product launches.
- You can opt out of receiving these communications by clicking the “unsubscribe” link in any promotional email or contacting us directly.
- Legal Compliance and Security
- Meeting legal, regulatory, and contractual obligations.
- Detecting, investigating, and preventing fraudulent transactions or security breaches.
4. How We Share Your Information
We may share your personal information:
- With Service Providers
- Third-party vendors who help us operate and deliver our Services (e.g., payment processors, shipping providers, analytics services). These parties are authorized to process personal data only as necessary to provide services on our behalf and are contractually obligated to maintain confidentiality.
- With Business Partners (at Your Direction)
- If you request us to collaborate with a carrier, insurer, or other partner on your behalf.
- As Required by Law or to Protect Our Rights
- When we believe disclosure is necessary to comply with legal obligations, protect our rights, investigate or report illegal activity, or enforce our Terms of Service.
- In the Event of a Merger or Sale
- If Gadget Medics is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction. We will provide notice and choices where required by law.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to personalize content, provide social media features, and analyze our traffic. You can manage your cookie preferences or disable certain types of cookies through your browser settings; however, some features of our site may not function properly if cookies are disabled.
6. Your Choices and Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
- Access and Correction – Request access to or correction of your personal data.
- Deletion – Request deletion of your personal data, subject to certain exceptions (e.g., if we need to retain data to comply with legal obligations). You can do so by:
- Sending an email to data@gadgetmedics.com
- Sending us a message on our website’s chat system
- Opt-Out of Marketing – Unsubscribe from promotional communications at any time by clicking the “unsubscribe” link in any promotional email or contacting us directly.
- Data Portability – Request a machine-readable copy of the personal data you have provided to us.
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Sockets Layer (SSL) encryption for data transmission
- Restricted access to personal information on a need-to-know basis
- Regular monitoring and scanning to protect against vulnerabilities
However, no method of online transmission or electronic storage is fully secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements. When we no longer need the data, we delete it securely or anonymize it.
9. International Transfers
Gadget Medics currently operate only within the United States. If you are located outside the United States and choose to use our Services, please note that any personal information you provide may be transferred to and processed in the United States, which may have different data protection laws than your home country. By using our Services from outside the United States, you consent to this transfer and processing of your information in accordance with this Privacy Notice and applicable laws.
10. Third-Party Websites and Services
Our Services may contain links to third-party websites. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our Services are not directed to individuals under the age of 13 (or other age as required by local law), and we do not knowingly collect personal information from minors. If we learn that we have unintentionally collected personal information from a minor, we will take steps to delete it.
12. Florida Residents (Florida Information Protection Act)
- Security and Breach Notification
We are committed to safeguarding your personal information. Should we become aware of a data security breach that compromises the confidentiality or security of your unencrypted personal information, we will notify affected Florida residents and, if required, the Florida Attorney General’s office promptly in accordance with the Florida Information Protection Act (FIPA). - Data Disposal
We take reasonable measures to dispose of personal information when it is no longer needed. This includes secure electronic destruction or erasure so that the data cannot be read or reconstructed.
13. Updates to This Privacy Notice
We may update this Privacy Notice from time to time. If we make material changes, we will notify you by posting the updated notice here with a new effective date. We encourage you to review this Privacy Notice periodically.
14. Contact Us
If you have questions or concerns about this Privacy Notice or our data practices, please contact us at:
Gadget Medics
20437 State Road 7, STEB-7
Boca Raton, FL 33498
United States
Phone: 561-279-6888
Email: data@gadgetmedics.com
1906 Clint Moore Rd, STE 5 Boca Raton, FL 33496 View on map
